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How can I place an order with your writing service?
Simply follow the link to the order page and fill out our order form complete with your personal and payment information along with your paper's details. If you have any difficulties Customer support will be happy to help you.
How am I able to upload files I have for my writer?
Place your order first and then choose one of the following options: transfer your files through our Live Chat system while communicating with one of our customer support representatives, transfer the files via email at or if you prefer you can fax them to us, but make certain to include your order number on the cover sheet.
If I have trouble finding sources can my writer find them for me?
Rest assured our writers have access to an unlimited number of online libraries. If at all possible, be sure to upload the files you do have and include the resources and instructions for your paper.
Can I track the progress of my paper?
You can check on the progress of your order via your personal profile at our website. We also enable you to communicate with your writer through our messaging system. Additionally, any of our customer support representatives can help you check on your paper's progress as well.
Will I receive a draft prior to final delivery?
Yes! Our writers will be happy to provide you a draft of your paper upon request. If you need a draft, please notify us when you place your order or use our messaging system to request a draft while your paper is being written.
What is the timeframe for receiving my completed paper?
The urgency of your paper along with the instructions you provide for your paper will be a determining factor in how long it will take or how fast your paper can be completed. Our writers understand the importance of deadlines, but we never compromise on the quality of their work. Indicate a realistic deadline for your paper that will allow for possible revisions.
How will my completed paper be delivered to me?
When your order is completed you will be notified via email, you can then log in to your personal profile on the site and download it from there or request to have it sent directly to you via emailclick here
Is it possible to request a revision if my professor makes amendments to my paper?
Customer satisfaction is a priority for us! You are able to add amendments to your paper, free of charge, as long as they do not violate the set of instructions that was originally given to the writer.
How do I know a qualified writer will create my paper? employs a team of experienced writers, researchers and editors who are subjected to an extensive evaluation process before they join our company. They are continually evaluated by our Quality Assurance Department to ensure we provide the highest standards of academic writing services.
How can I be assured my writer is proficient in my paper's subject?
All of our experienced writers hold either a Masters or PhD in a wide variety of academic sciences. They are passionate about writing in their respective fields and can complete any paper with the quality you expect from our service. Each writer is 'perfectly matched' to both the paper's topic and instructions with every order they receive.
Can I contact my writer directly?
Communication is the key to our success and yours! We provide 24/7 customer support and we offer a messaging system for contacting your writer directly. This is the most efficient method to find out how your paper is progressing and communicate any additional instructions or requests with your writer.
What is your pricing scale for the services you offer?
At we offer a wide variety of services such as custom writing, proofreading, editing, and formatting at every academic level. The services we provide consist of ten levels of urgency:
  • 3 hours
  • 6 hours
  • 12 hours
  • 24 hours
  • 48 hours
  • 3 days
  • 4 days
  • 5 days
  • 7 days
  • 10 days

Additionally, you have 3 options for the level of quality:

  • Standard Quality Level: simple writing assignments and used for orders at the Pre-Bachelor and Bachelor levels of assignments.
  • Premium Quality Level: used by students from Bachelor levels and Master's degree assignments.
  • Platinum Level: for students who are pursuing Masters and MBA degrees or for specialized fields such as Law, Biology or Finance. This level is also recommended for your assignments that require extensive and unique research and skills.
Is your payment method safe and secure?
All the information personal and payment pertaining to your order is transmitted with the use of a state of the art secure procedure to with 128 (bit) encryption. Our transaction procedures are all authentic and insured up to $ 10,000 by the Comodo Group. Your Privacy is of the utmost importance to us and we guarantee your information will never be shared at our writing service with any third party affiliates.
Does your writing service offer discounts?
Knowing that most of our customers will be on a budget, we offer money saving discount packages we know our customers appreciate. Visit our Discount page to view the options and choose the one that best suits your writing needs.
Why is the option disabled for a large urgent paper?
Understandably, to produce quality work, our writers need a reasonable amount of time to complete large paper orders. In order to not compromise the quality of your paper our system does not accept large orders in an urgent timeframe. In the case of a dissertation, however we will accept an order to be written in sections-this ensures your paper will maintain the high quality writing you except from us. Feel free to contact our customer support center, if you have additional questions regarding orders of this nature.
Do you offer a refund if I am not satisfied with my paper?
Customer satisfaction is a priority for us. If for any reason you are not satisfied we will work with you and revise your paper until you are satisfied-it's just that simple. You can ask for a revision within 15 days (30 days for dissertations and thesis). If you still want to request a refund, you may contact us with your concern provided that it is communicated within three (3) days after your order is completed.
Are you a US registered company?
Yes, is is registered in the United States. Our headquarters are in Delaware, and we additionally have several offices spread across the country, providing exceptional custom writing services to all of our clients.

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